Sign-in and account help
For trouble with Google sign-in, mobile login, parent profile, or child profiles, contact support with your registered email or phone number.
Bloomie Support
Help for parents using Bloomie.
Need help with sign-in, recording, results, privacy, or account deletion? Start here.
Voice recording or upload help
Make sure microphone permission is enabled, the child speaks clearly for at least a short moment, and the app has a stable internet connection.
Result is still processing
Some voice moments may take longer to process. Open Moments and pull to refresh. If it stays stuck, contact support with the approximate time of the recording.
Privacy or saved memories
Parents can ask us to delete saved voice memories, transcripts, child profiles, or the full account.
Contact
Email Bloomie support.
Include your registered parent email or phone number, device type, and a short description of the issue.